Nora was lovely. So personable and respectful. She made my old ageing hair look amazing.
I always look forward to my appointments at Beauty & Melody Marble Arch. The salon is spotless, the reception team are always so friendly and welcoming and the therapists are excellent. Margarete is amazing. Had a fantastic session today.
Great experience! Friendly staff :)
It was fantastic! Natalia is incredible and so caring during every procedure!
really relaxing good treatment
Nathan f
I was very happy with my laser session. Salem is a wonderful therapist and session after session, I continue to see results.
I have always had the best experience with Mihaela who is amazing, friendly and polite. She helps me take care of my skin better and recommends the best products. Everyone there is really caring and thoughtful. Highly recommend
A job not well done. Today I had a therapist (Emma I think) for my full body lazer treatment in marble arch branch. She is new to beauty and melody. Needs to learn the right way of doing the treatment. She was cutting corners throughout the treatment, small areas were merged with large ones , assumptions were made about no hair growth in certain areas and treatment was skipped for those areas. When I asked her to cover all the parts, she got defensive and started saying she has more clients to see on the day which is really unprofessional as sure I am a client too and have been with beauty and melody for over 5 years now. I can tell when the treatment is not done well. Few areas were not covered in the treatment and when I approached the therapist she got a bit defensive and said she has already covered those areas (which was not the case). The whole treatment seemed rushed she took few toilet breaks which is OK but I feel like she was stressed to finish on time but the quality of her work was massively sacrificed. I would expect beauty and melody to make sure experienced staff are dedicated to the long term clients. Kind regards. Yogesh.
Good Work and very professional,super 🫶🏻👍🏻🤩🥳🥳🥳🥳
perfect thank you so much
your doing the best job
mg